Hard Drive – Replacing Parts
When a hard drive needs to be opened for a physical repair a dust free environment is essential. Despite what you may have read you do not have a sealed dust free room with technicians dressed head to foot in clothing straight out of a science fiction film. Clean room products are large box like devices that draw air and any dust particles away from the drive. Here is an example.
How We Work on Hardware Repair Jobs
Because of the need for a large supply of donor drives, head replacement tools and other parts combined with the low demand for this type of recovery we work with a partner company who specialise in this of data recovery. The cost to you is the same as if you go direct to the company who pay us 15% of the price they charge. There is no extra charge to you, our commission comes out of the third party company we work with.
If you know the hard drive is physically damaged (usually scraping, beeping or scratching noises coming from the drive) then we are happy to provide details of the company we recommend and you can contact them directly. All we ask is your name so we can liaise with the recovery company who will pay us a fee for referring you to them. Again, this doesn’t affect the price you pay, our commission comes out of their charge.
There is no charge if the data you need can’t be recovered. The only other costs involved are postal charges.
Prices for this sort of recovery are in the £400 – £500 range. Obviously, only you can decide if your data is worth spending this type of money but don’t use a company that offers very low prices and never pay an amount up front.
Head Stack Assembly
Above is a picture of the various components of the head stack assembly. This is the device that moves back and forwards over the platters to read and write data to and from the hard drive. If the heads are damaged then the whole head stack assembly must be replaced to recover data from the drive. It is also fairly common for the damaged head assembly to scrape the surface of the disk and ruin any data. This is why should not keep using a disk if it’s making a scratching noise as it is just digging into the disk and turning your valuable data into dust.
Hard Drive Workbench
This is a hard drive workbench that holds the damaged and donor hard drive securely while any parts are swapped over. In this picture you can see the large aluminium device that holds the heads in place so they can be slid from the platters without them touching each other as this causes more damage. Both the stand and head stack tool are provided by HDD Surgery.
Other Physical Hard Drive Issues
There are other physical faults that affect hard drives such as stuck platters or a failed motor but these tend to be less common. Prices are in the same range as head problems.
Call us on 01923 549001 or contact us for more information about this type of data recovery.